Mr. John LAU Shek Yau, Founder and Chairman, CN Logistics
CN Logistics is a leader in the global logistics space, known for providing state of-the-art solutions for shippers and consignees while ensuring the highest servicing standards.
Established in Hong Kong by Mr. John LAU Shek Yau, CN Logistics (CNL) is driven by a mission to establish itself as the world’s leading integrated logistics service provider. Adhering to this goal, the company now specializes in delivering a comprehensive suite of logistics services. This encompasses air freight forwarding services, warehousing and distribution, and ocean freight forwarding services—with a primary focus on high-end fashion, including luxury and affordable luxury. The company’s long-standing customers in the high-end fashion market include various international, well-known, premium and luxury brands.
“Since our inception in 1991, our business operations have been built around customers’ success, and we treat each of them as top priorities in our daily operations,” says Mr. John LAU Shek Yau, Founder and Chairman of CN Logistics.
CN Logistics operates offices in 19 cities across ten countries: the People’s Republic of China (PRC), Hong Kong, Macau, Taiwan, Italy, Japan, Korea, France, Switzerland, Thailand, Vietnam, and Malaysia. Working with a network of over 100 leading business partners, the company’s services reach over 100 countries worldwide—a differentiator for CNL. The company was listed on the Main Board of the Hong Kong Stock Exchange (Stock code: 2130. HK) on 15th October 2020. Since then, it has achieved remarkable results in business development and gained several recognitions among the capital markets.
As a non-wholly owned subsidiary of Cargo Services Group, CN Logistics considers air freight forwarding services as its fundamental business and the backbone of its integrated solutions. The company is one of the pioneers in the PRC and Hong Kong to provide one-stop and customized Business-to-Business (B2B) distribution and logistics services. The unique positioning of CNL allows it to catch the business opportunities raised by the significant growth in domestic consumption in China and other Asia regions due to the economic reform and business development.
CN Logistics’s highly automated distribution centers provide industry leading logistics solutions, including specialty storage and other value-added services, such as branded packaging, polymorph repacking, and same-day door-to-door and temperature-controlled delivery. What differentiates CNL from other logistics companies is its ability and willingness to meet or exceed clients’ business needs. Moreover, its teams never shy away from new challenges.
When the COVID-19 pandemic has posed significant challenges for the global supply chain, and the flow of raw materials and finished goods is slowed due to multiple national lockdowns, CNL leveraged its long-standing relationship with cargo space suppliers to provide tailor-made international logistics solutions, minimize the impacts on clients’ business and production line with the utmost professionalism and reliability. This stands as a testament to Lau’s vision to build a corporate culture that augments CNL’s business operations and supports its future development. In addition, he runs corporate training and workshops for management teams, reminding them about the significance of delivering high standard services to clients and striving for continuous improvements.
During the pandemic, CN Logistics initiates customer improvement programs to mitigate their business risk. To review and revamp production plans, transform, and apply different transport modes to ensure continuous availability of all necessary resources, the company is always willing to upscale its infrastructure or warehouse capacity at any time. Unlike others, CNL serves as a unique logistics service provider that does not limit itself to ordinary services; instead, it provides tailor-made services that cater to clients’ varying needs. This makes CNL a business partner rather than a mere service provider.
To achieve this, Lau has written his own 20 precepts, in which the number 18 precept says, “The demands of work are different from the demands of study. While 60 percent might be a passing grade and 80 percent a distinction at school, 99 percent is also a failure at work. Only 100 percent is good enough.” This represents Lau’s and his company’s core business philosophy—we should always aim at excellence and excellence implies no compromise.
As a strong believer in technology, Lau better knows the significance of embracing modern technologies to enhance visibility throughout the supply chain. As a result, he invested in various technology solutions and developed Transport Management Systems (TMS), Warehouse Management Systems (WMS), and Operation Management Systems (OMS) to support the international freight business and local distribution logistics. Not just that, CNL is one of the few shippers that has developed internal IT systems to provide on-time and efficient logistics services.
Since our inception in 1991, our business operations have been built around customers’ success, and we treat each of them as top priorities in our daily operations
With the self-proprietary systems, the company can connect its internal systems with clients’ eCommerce platforms, Enterprise Resource Planning (ERP) systems as well as courier management software, to provide seamless supply chain management services to their daily operations, saving labor costs and enhancing the efficiency of operations. In the future, the company aims to expand the service scope through continuous technology advancement to achieve a better customer experience.
To build portfolio resilience against any business cycle, CN Logistics acquired Allport Cruise Services (ACS) in early 2022 and entered cruise logistics to diversify the revenue stream and cater to the rebound post-COVID era. Leveraging its existing global resources, expertise in premium food, beverage, and wine verticals, and the additional competencies and international network after acquiring ACS, CNL is in the next stage to promote and further develop its cold chain business to cater to the growing market demand.
CN Logistics will also put more resources into eCommerce development including the launch of PJFWines and CNShip4Shop, an online marketplace of fine wine for China customers and a Business-to-Consumer (B2C) platform to provide international groupage solutions to customers in 12 Asia regions respectively. These help the company create synergies with existing business while also transforming from a B2B logistics partner to the B2C Asia market enabler.