Jon Ruchlin, VP Sales and Zac Coley, Chief Operating Officer
Choosing a reliable 3PL provider has become one of the most critical factors driving the growth of inventory-based businesses. Maintaining the gold standard in thirdparty logistics, Gold3PL (G3PL) is a family-owned and operated company providing services to the e-commerce, big box retail brands, and large multinational institutional shippers with highly customizable and scalable services, including B2B and B2C fulfillment, returns processing, transportation solutions as well as kitting and assembly.
From individual e-commerce entrepreneurs to Fortune 50-500 companies, G3PL consistently provides best-in-class services throughout the supply chain. “We treat all of our clients as part of our family and deliver premium services at affordable prices. If they have any questions, concerns, or special needs, they can directly reach out to any executive here at G3PL and get an answer within five minutes,” says Gary Ruchlin, CEO of G3PL.
While many 3PL providers fail to deliver shipments within a given time, G3PL excels by providing same-day shipping services. Pooling shipments from multiple clients, G3PL helps them achieve a much higher return on their freight costs. Its competitively priced services enable clients to maximize profits and meet and exceed customer expectations.
To keep pace with the growing trend of selling bundles and gift baskets among e-commerce retailers, G3PL takes care of everything, from procuring materials and kitting them to shipping and delivering the final product.
G3PL leverages a WMS platform that connects it with the various online stores used by clients, including Shopify and Amazon, to streamline operations and improve customer convenience.
“Our WMS allows us to easily collect order data without requiring the client to email the details to us. Clients can also log in to the WMS and track the status of any order using their credentials to the platform,” says Zac Coley, chief operating officer at G3PL. The platform also notifies the clients’ customers when an order is shipped.
At the same time, the WMS platform provides accurate inventory details on the total stock present at the warehouse at all times. Data on allocated orders enables clients to track the remaining goods after a day’s fulfillment, preventing them from overselling. From an inbound freight perspective, the WMS platform provides complete visibility into the shipments arriving at their facility and if there are any damages or concerns with the freight.
We treat all our clients as part of our family and offer them premium services that they expect at discounted rates, forming long-lasting partnerships
G3PL ensures a seamless onboarding experience tailored to fit each client’s needs. Once the client is onboarded, it creates a statement of purpose, compiling all the information collected by the sales and onboarding teams. This is followed by a briefing on G3PL’s systems and services and how clients can use them to their benefit.
With an inclusive culture at its core, G3PL takes pride in its high employee retention rate, with an average of 8.5 years of service. Achieving this stability of personnel enables G3PL to flawlessly and seamlessly execute operations. In addition, G3PL has a customer retention rate of over five years. G3PL credits its success to delivering unparalleled accuracy and speed to market, creating a win/win/win environment.