Last mile delivery does play a crucial role when it comes to customer satisfaction. Thus, logistic companies are constantly focusing on methods to ensure efficiency in this process.
Fremont, CA: Over the past two years, the pandemic has brought significant changes to the supply chain industry. During the globally imposed lockdown period, the consumers had no other choice than to depend on e-commerce sites for their shopping needs. This rapid shift in consumer behaviour has subsequently increased the pressure on the last mile delivery market.
1.Drones and Bots
One of the rising trends in the supply chain industry is the use of drones and bots for delivery. Many leading names in the industry have successfully implemented this mode of delivery, helping them overcome the hurdles and limitations of traditional delivery methods. Even though the current government regulations are yet to promote the use of aerial vehicles, going forward, drones and bots will sooner or later become the primary option of delivery.
Smart tracking is one efficient way to keep track of and ensure effective delivery. Companies are focusing on investing in the latest technologies to perform real-time tracking, route optimisation, and visibility enhancement. These technologies will help in delivering the packages in premium conditions along with several other benefits.
Logistic companies often have to deal with a large volume of data on a daily basis. Big data is being leveraged by companies on that front for tasks like inventory management, planning, and rerouting, to facilitate data-driven decision-making. These data are used strategically for predictive analytics, which, in turn, helps in optimising the delivery processes.
4.Use of Urban Warehouses
Companies have been utilising the concept of urban warehouses to fulfil the rising customer demands. By setting up warehouses in metropolitan cities, companies have been able to not only reduce the delivery time but also simplify the delivery process.
Needless to say, last mile delivery does play a crucial role when it comes to customer satisfaction. Thus, logistic companies are constantly focusing on methods to ensure efficiency in this process. By adopting the latest trends in the market, companies can make sure they don't fall behind in terms of performance and productivity.