The Future of Last-Mile Delivery

“Big data is the industry's next big thing, and it can be utilised for anything from rerouting to planning to inventory management in last-mile deliveries. It can assist you in making well-informed judgments and greatly increase your revenue.”

Fremont, CA: When it comes to client happiness, last-mile delivery is crucial for companies. Almost 61 per cent of logistics organisations have stated that this stage of the delivery chain is typically the most inefficient. As a result, constant efforts are being made across the business world to improve last-mile delivery.

Here are some trends to look out for in the coming year.

Smart Tracking 

To improve the process of last-mile delivery, most logistics businesses are investing in cutting-edge technologies that can facilitate real-time tracking, better visibility, and route optimisation. These qualities provide various advantages and aid in delivering the cargo in pristine conditions. For example, you can utilise a GPS tracking device to monitor the driver's performance and boost team accountability. It can help you increase productivity by up to 20 percent while lowering fuel expenditures by nearly 15 percent.

Use of Drones and Delivery Bots

Several logistics firms are interested in robotic equipment such as drones and self-driving cars. Amazon, the world's largest e-commerce company, has invested about $530 million in Aurora, a self-driving car company. Some businesses have begun the experimental phase of employing drones for delivery, while others are in the process of gaining the appropriate clearance from government authorities.

Use of Big Data

Most logistics organisations have access to massive amounts of data, which they use for predictive analytics to optimise the delivery process. Big data is the industry's next big thing, and it can be utilised for anything from rerouting to planning to inventory management in last-mile deliveries. It can assist you in making well-informed judgments and greatly increase your revenue.

Transforming Drivers into SalesPeople

Another intriguing industry innovation is the employment of delivery agents to boost sales. While big data can help predict customer behaviour toward your products, these agents can help spread the word about your organisation and drive sales.

True to that, the last-mile delivery industry has been evolving rapidly. Recent rapid technological advancements have been altering the entire scene. With the ever-growing client expectations and demand, logistics companies are increasingly turning to creative solutions to obtain the market advantage.

 

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